[tbay_title_heading title=”Operations Support Partners.” font_color=”#545454″]


As an Operations Support Partner, you are responsible for implementing projects that drive the strategic goals of providing support to drivers and vehicle owners signed up through your channel.

You will work cross-functionally to improve Community Support productivity and efficiency with deep focus to help sustain the vision for a safer public transport and vehicle sharing experience in your city.



  • Conduct drive test and verification for applicants (drivers). This responsibility will require conducting a drive test for applicants to be sure they have valid driver’s licence and are qualified to drive.
  • Verification of guarantors for applicants (drivers). This entails making physical visits to verify each guarantor submitted by the drivers.
  • Driver On boarding. This requires providing orientation for drivers on how to use the envio platform to rent a vehicle from the garage and how the envio support ecosystem works.
  • Documentation. When a verified driver makes a booking for a vehicle on the envio platform, the vehicle owner and the driver are expected to meet at your office to sign the rental agreements and exchange keys.
  • Enforcement. Operations Support Partners are responsible to ensure defaulting drivers return the vehicles back to the vehicle owner.



  • Registered company with the Corporate Affairs commission (CAC).
  • Furnished office space (2-bedroom space) in a good location in the city.
  • Operations team (Customer support officer, Technical Instructor, marketing officer).
  • Basic office computing system (Laptops, printer and internet connection).
  • Generating Set to power up the office.


Do you want to join our vision for a better public transport and vehicle sharing experience in your city?


Sign up as an Operations Support Partner.



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